UsefulFeedback in Action

7Power user – Introduction to case management

Reporting - Ad hoc reports

Front Line user - Logging a new complaint

Front Line user - Initial resolution

UsefulFeedback - Signup and Registration

Power user - Creating a document bundle

Power user - Asking for comments on a case

Power user - Final response and outcome

Reporting - Report Library

Power User - Initial Assessment and Classification

Reporting - Overview and Dashboard

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