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The UsefulFeedback reporting training course has been designed for all staff with responsibility for generating and configuring management reports. The course will give participants a thorough understanding of all reporting features.

The training will provide trainees with:

Complete overview of the UsefulFeedback system

Knowledge of how to use and configure standard and ad-hoc reports and dashboards

Areas likely to be covered:

  • Reporting concepts incl. reporting filters
  • Team and Enterprise dashboards
  • Standard reports
  • Using standard reports
  • Understanding standard reports and options
  • Subscribing users to standard reports
  • Ad-hoc reports
  • Overview of ad-hoc reports
  • Creating ad-hoc reports
  • Sharing ad-hoc reports
  • Ad-hoc report options

Start taking better control of complaint management today

Expertise from acknowledged complaint management thought leaders

Consultative approach to solving your specific problems

Easy to use and secure with powerful integration features for rapid roll out

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