UsefulFeedback provides the features that help organisations of all types and sizes to manage complaints in line with their primary objectives.
Many place meeting compliance at the top of the list; for some it’s preventing problems and reducing complaints. For others it’s improving service, however, frequently it is the combination of all three. Whatever the drivers for your organisation, our complaint management solution is configurable with the correct features for each sector.
Expertise from acknowledged complaint management thought leaders
Consultative approach to solving your specific problems
Easy to use and secure with powerful integration features for rapid roll out