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NEW: iCasework acquired by Civica

UsefulFeedback is built by iCasework Limited, a UK based organisation that has been implementing case management systems since 1998.

We live and breath everything case management and have been doing it for so long and with such success that we have made it our mission to learn all there is to know about the subject; not just the technical side but also the impact and benefit on the business and wider organisation.

This experience is gained from developing enterprise level complaint, feedback and case management solutions for both private and public sector clients across a variety of countries and different industry sectors. Our dedicated focus on this technology has enabled us to develop solutions that are specific to your industry needs and processes, with a particular focus on adhering to specific regulations and compliance requirements.

Our knowledge is built into all our products, ensuring you gain the benefit from day one.

Why not get in touch with us? We are head-quartered in the United Kingdom and have offices at the following locations:


iCasework Limited
1st Floor, 2 Kimberley Road,
Queens Park
London, NW6 7SG
United Kingdom

+44 (0) 207-624-4991


iCasework Limited
SunTrust Financial Centre,
401 East Jackson Street
Tampa, FL 33602
United States of America

+1 813-803-2783


iCasework Limited
59 Hilda St, Alderley,
PO Box 3266
Newmarket QLD 4051


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