The finalists present their initiative live to the judges and with a scoring criteria endorsed by the prestigious Cranfield School of Marketing, this provides a robust and transparent judging process. With most finalists opting to have their judge’s presentations open for others to view, it offers an incredible opportunity to observe and learn from other companies leading the way in effective complaint handling.
With 22 categories available to enter, the awards suit every size and sector of business. The awards team recruit and a large panel of impartial judges who are all business professionals and are targeted specifically for their expertise and knowledge. Unlike other awards programmes, all finalists receive a detailed feedback form from the panel of judges after the event providing a valuable return on investment.
In addition to the first-hand complaints insight and access to many business innovators, the companies are promoted through an extensive social media presence including the awards website, and via our online media partner, the Customer Experience Magazine, which has over 50k subscribers. This highlights to a widespread audience the company’s passion and ethos for being customer focused.
The entry deadline is 17th November 2017 so please visit the website for details and to enter online at complaintsawards.co.uk
Expertise from acknowledged complaint management thought leaders
Consultative approach to solving your specific problems
Easy to use and secure with powerful integration features for rapid roll out