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Pricing

Standard Account

  • 1-4 power users
  • £2000 per year; $2500 per year;                   Euro 2500 per year                    
  • No charge for basic users *
  • No storage or case number limitations
  • Send emails
  • Standard address entry
  • Upload customer details
  • Twitter integration
  • Word processor integration

Enterprise Account

  • 5 or more power users
  • Per power user / per year - £600; $900; Euro 750
  • No charge for basic users *
  • No storage or case number limitations
  • Embeddable self service portal
  • Send emails & capture incoming emails
  • Postcode address lookup and validation
  • Synchronisation of customer details
  • Twitter integration
  • Word processor integration
  • Access to our REST API
  • Separate environment for training or for trying out configuration changes
* Power user or basic user? - Power users have access to full capture, handling, management and reporting capabilities. Basic users may record cases and handle tasks or correspondence arising from cases but cannot manage cases themselves.

Large number of users? Contact us for further discounts applicable to large deployments.

On-site pricing options

Contact us for more information on deploying our appliance or hosting UsefulFeedback! on your own servers.
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