Pricing
Standard Account
- 1-4 power users
- £2000 annual service fee (or US$2500 or Euro 2250)
- No charge for basic users *
- No storage or case number limitations
- Send emails
- Standard address entry
- Upload customer details
- Social network feeds integration
- Twitter integration
- Word processor integration
- Multi-lingual correspondence
- Multi-lingual interface
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Enterprise Account
- 5 or more power users
- £600 annual service fee per power user (US$900 or Euro 750)
- No charge for basic users *
- No storage or case number limitations
- Embeddable self service portal
- Send emails & capture incoming emails
- Postcode address lookup and validation
- Synchronisation of customer details
- Social network feeds integration
- Twitter integration
- Facebook app
- Word processor integration
- Multi-lingual correspondence
- Multi-lingual interface
- Access to our REST API
- Separate environment for training or for trying out configuration changes
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* Power user or basic user? - Power users have access to full capture, handling, management and reporting capabilities. Basic users may record cases and handle tasks or correspondence arising from cases but cannot manage cases themselves.
Large number of users? Contact us for further discounts applicable to large deployments.
Professional services
You can simply sign-up and customise the solution yourselves to meet your requirements. However, if you would like us to support you with your implementation project, please
contact us for a discussion and a competitively-priced quotation.
Case-load based pricing
Contact us for information on our case-load based pricing options.
On-site pricing options
Contact us for more information on deploying our appliance or hosting
UsefulFeedback! on your own servers.