UsefulFeedback! is a dedicated platform to help you build a responsive enterprise through effective complaints … Read More
UsefulFeedback! An on-demand customer complaint and feedback management software solution by iCasework™ specifically designed for capturing, managing and reporting on complaints and feedback across your entire business network. Our wide range of industry specific templates will enable your organization to adhere to regulations, improve service levels and enhance customer experience.
Our knowledge is built into all our products, ensuring you gain the benefit from day one. Why not get in touch with us? Please tell us a bit about yourself and your organization, and we will get back to you. … Book now!
Resolving customer complaints on social media will present your organisation with both challenges and opportunities. Your organisation may benefit initially by simply listening to the conversations on social media to discover how your customers are using social media before taking steps to actively engage with your customers on social media. Some organisations may find that […]